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Job Overview

As a Sr Manager, Government, you will lead a team of frontline Account Executives to create and execute sales strategies for Local Government customers. Leveraging your government industry experience, you will focus on driving new sales, customer retention, channel metrics, and delivering world-class customer solutions. You will motivate and coach your team to achieve strong performance results and serve as a key resource in driving strategy and execution within the Local Government sales vertical.

This role requires a strategic and results-oriented approach to meet and exceed sales targets while maintaining high customer satisfaction. Building and maintaining strong relationships with clients and stakeholders will be crucial to your success.

Job Responsibilities:

Sales Strategy: Develop and implement comprehensive sales generation strategies to support Local Government sales. This includes identifying potential market opportunities, creating targeted sales plans, and setting clear objectives to drive revenue growth. You will analyze market trends, customer needs, and competitive landscape to tailor your approach and ensure alignment with T-Mobile's core values.
Cross-Functional Collaboration: Work with cross-functional teams to identify retention opportunities and ensure the maintenance of the existing customer base.
Team Management: Hire, coach, and mentor a team of Account Executives to meet productivity goals and help close deals. Provide ongoing training, performance evaluations, and support to ensure the team is motivated and equipped to achieve their targets.
Administrative Support: Support additional non-selling and administrative functions as needed.

Education and Work Experience:

High School Diploma/GED (Required)
Bachelor's Degree (Preferred)
2+ years experience in direct sales management Required
2+ years experience in the Local or State Government industry Preferred
2+ years experience managing a team Preferred
4+ years business markets sales experience Required

Knowledge, Skills and Abilities:

Local Government Procurement Expertise in navigating the procurement processes specific to local government entities. This includes understanding regulations, compliance requirements, and the ability to develop and submit competitive proposals. (Required)
Strategic Leadership Proven ability to lead and inspire teams towards achieving strategic goals. This involves setting clear objectives, making informed decisions, and fostering a culture of innovation and accountability. (Required)
New Customer Acquisitions Demonstrated success in identifying and securing new customers. This includes prospecting, building relationships, and closing deals to expand the customer base and drive revenue growth. (Required)
Management Ability to hire, coach, and mentor team members. This involves recruiting top talent, providing ongoing training and development, conducting performance evaluations, and offering support to ensure the team is motivated and equipped to achieve their targets. (Required)
Account Management and Sales Proven track record of effectively managing customer accounts to ensure satisfaction and retention by delivering tailored solutions that meet specific client needs, fostering long-term relationships, and ensuring high customer satisfaction. (Required)
Communication Strong verbal and written communication skills are crucial for customer interactions, presenting solutions, and team collaboration. Clear and persuasive communication builds customer relationships and closes sales. (Required)
Presentations Ability to create and deliver compelling presentations to potential and existing customers. This involves using visual aids and clear messaging to effectively convey the value of products and services. (Required)
Problem Solving and Analysis Analyze and resolve complex issues efficiently by interpreting data to identify trends and inform decision-making. (Required)
Negotiation Skillfully negotiate terms and agreements to achieve favorable outcomes. (Required)
Customer Service Provide exceptional service to build and maintain customer relationships. (Preferred)
Technical Sales Experience in selling technical products and services, especially solutions. (Preferred)
CRM and Microsoft Office Proficiency in using CRM systems such as Salesforce to manage customer interactions and sales activities, along with strong skills in Microsoft Office products, especially Excel, for data analysis and reporting. (Required)

Licenses and Certifications:

At least 18 years of age
Legally authorized to work in the United States

Travel:

Travel Required (Yes/No): Yes

DOT Regulated:

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Total Target Cash Pay Range: $197,800 - $356,700, inclusive of target incentives

Base Pay Range: $138,460 - $249,690

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ330991

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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